A: We start with a complimentary inspection to document the damage, then meet your adjuster on-site to walk the roof together and point out anything that’s hard to see from the ground. Once your carrier approves a scope, we schedule the work — a full replacement or targeted repairs, depending on the extent of the damage — and handle any supplemental documentation if hidden issues turn up along the way.

A: Xactimate is the pricing software insurance carriers use to estimate repair and replacement costs. We use the same system when reviewing your adjuster’s estimate, so we can point to specific line items — labor rates, code-required materials, full system components — if something’s missing, rather than just disagreeing with the total in general terms.

A: Possibly. Many replacement-cost-value policies withhold a portion of your payout as recoverable depreciation until the work is complete, and homeowners often don’t realize that amount exists. Once your roof is finished, we help you submit the documentation needed to collect it — the first check usually isn’t the final settlement.

A: It depends on how widespread the damage is. Full-slope hail bruising or a roof near the end of its lifespan typically supports a full replacement claim. Isolated damage may only support a targeted repair. We document what we find and let the adjuster walk-through confirm the right scope — we don’t push for the bigger job by default.

A: It’s common for the same storm to damage gutters, window screens, and siding trim along with the roof. We coordinate those repairs as part of your overall restoration, working alongside our gutter and siding teams, so your claim and your project stay under one point of contact instead of several separate contractors.