Best Customer Service in Home Improvement: How to Find
Customer Satisfaction: “Sorry” Shouldn’t Mean “Better Luck Next Time” July 19, 2021 Customer satisfaction is complicated. Creating it can be even more complicated. First of all, let’s define what customer satisfaction is not: 1) It isn’t getting everything right the first time, every time. Perfection isn’t possible. Period. 2) It doesn’t mean the same thing to every homeowner. …
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