What a Year it Has Been for Phillips Home Improvements! Looking back over 2022, we have much to be thankful for. We have completed 1440 projects and added countless homeowners into our circle of love. Thank you for entrusting one of your most prized possessions to us … your homes. In 2022, we were named GuildMasters for …
Read Full ArticleChances are good that something in your home needs repainting. It seems that as soon as everything is finally freshened up, the cycle begins again. What kinds of questions should you ask your painting contractor before starting a new project? Check out a company’s reputation on Better Business Bureau as well as other trusted social media sites, …
Read Full ArticleCustomer Satisfaction: “Sorry” Shouldn’t Mean “Better Luck Next Time” July 19, 2021 Customer satisfaction is complicated. Creating it can be even more complicated. First of all, let’s define what customer satisfaction is not: 1) It isn’t getting everything right the first time, every time. Perfection isn’t possible. Period. 2) It doesn’t mean the same thing to every homeowner. …
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