What a Year it Has Been for Phillips Home Improvements! Looking back over 2022, we have much to be thankful for. We have completed 1440 projects and added countless homeowners into our circle of love. Thank you for entrusting one of your most prized possessions to us … your homes. In 2022, we were named GuildMasters for …
Read Full ArticleIt may seem early, with the holidays here and temperatures dipping into the teens, but spring is right around the corner. With regular lead times of 3-4 weeks from time of purchase to project start (if you purchase today), it would be the beginning of February before a project purchased today could actually begin.  Also, once the frost …
Read Full ArticleCustomer Satisfaction: “Sorry” Shouldn’t Mean “Better Luck Next Time” July 19, 2021 Customer satisfaction is complicated. Creating it can be even more complicated. First of all, let’s define what customer satisfaction is not: 1) It isn’t getting everything right the first time, every time. Perfection isn’t possible. Period. 2) It doesn’t mean the same thing to every homeowner. …
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